Privacy Policy


(hereinafter referred to as Policy or Privacy Policy)

Last updated of the Policy: March 1, 2023

This Policy describes You-Trade Global Pte Ltd, Legal address: You-Trade Global Pte Ltd, Singapore, with a registered address at 91 Kellock Road #06-02, Melrose Park, Singapore 248903 (hereinafter referred to as the Controller or Company) policies and procedures on collecting, processing, transferring, storing, using, and disclosing the Users information when the User uses the Website and tells the User about privacy rights and how the law protects the User.

The Company uses the Users Personal Data that the Users of the Companys Services provide. Using the Website or Services, the User agrees to collect and use information following this Policy.

The Policy complies with Articles 12, 13 and 14 of the GDPR, CCPA and the Law of the Republic of Kazakhstan of 21 May 2013 No. 94V on Personal Data Protection.




The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.


For the purposes of this Policy:

GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

CCPA means California Consumer Privacy Act.

Company, us, we, our, or You-Trade means You-Trade Global Pte Ltd, Singapore, with a registered address at 91 Kellock Road #06-02, Melrose Park, Singapore 248903 and all related and affiliated parties and legal entities.

Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data, where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Personal Data means any information relating to an identified or identifiable natural person (data subject); an identifiable natural person can be identified, directly or indirectly, in particular by reference to an identifier such as a name, location data, an online identifier, etc.

Processing means any operation or set of operations that are performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

Services or Companys Services means delivery services provided by You-Trade to the Buyer in relation to the Products purchased by the Buyer.

The User, you, Buyer, Seller or your means any person who is responding to an invitation to participate in a survey via Companys Website.

Usage Data refers to data collected automatically, either generated using the Website infrastructure (for example, the duration of a visit, website usage, and the number of users).

Website and YouTrade mobile application, which is a service that provides access to information about Product intended for potential Buyers (consumers), through which YouTrade sells Products. Within the framework of this Agreement, the concepts of the Internet store and the Store, as well as the Internet address and derivatives of you - trade . co are equivalent and are interpreted authentically, in the context of the offer.



  1. The Controller acts as a joint controller regarding the Personal Data of the recipients of messages, together with the individual subscriber whose users or customers are the recipients.

    The Controller acts as an independent (sole) controller about the personal data of the contact persons of its Users.

    This Policy also contains all the information about your rights concerning your Personal Data.

    The Controller:
    • Short name: You-Trade Global Pte Ltd
    • Company seat and address: 91 Kellock Road #06-02, Melrose Park, Singapore 248903
    • Registration number: 202124597W;
    • Contact telephone number: +77057746011;
    • Contact e-mail:

  2. The Controllers contact person for all questions regarding the processing of personal data is Ulan Nurbabanov. Your questions and inquiries, including claims, can be sent to




Personal Data:

While using the Products, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify the User. Personally identifiable information may include but is not limited to:

  • e-mail address;
  • telephone number;
  • information about the website or application through which the e-mail address and/or telephone number was provided;
  • information about the sending of the messages:
  • message type (SMS, instant messaging application (type of application), e-mail);
  • the date of sending;
  • time of sending;
  • the content of the message sent;
  • information about an undelivered message (the date and time of receipt of the undeliverability notification);
  • information about the performed action.

From the contact persons of the Users:

  • the name and surname (if this information is disclosed in the communication);
  • the position within the company (if this information is disclosed in the communication);
  • e-mail address (if this information is disclosed in the communication);
  • contact telephone number (if this information is disclosed in the communication);
  • the name of the company;
  • the date on which the credit was topped up;
  • information about sent messages;
  • information about the prices of sent messages;
  • the content of the communication (if communication exists).

The information is collected from the contact persons. The provision of data is optional, but without it, the controller might not be able to provide certain services or fulfil specific requests.

The e-mail address and telephone number data are collected automatically when entered by the individual on the website or in the application of the joint controller, the Services subscriber.

The Company has the right, at any time at its sole discretion, to request you confirm your Personal Data as documents confirming your identity.



Usage Data is collected automatically when using the Website.

Usage Data may include information, type of the Device, pages that the User visits, the time and date of the visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When the User accesses the Website by or through a Device, Company may collect certain information automatically, including, but not limited to:

  • the IP address from which the individual accessed the website;
  • the country and location of the network, including the company, from which the individual accessed the website (where this is possible based on the IP address);
  • a unique ID number (generated automatically);
  • URLs (domains) of all visited webpages on the website;
  • the date and time of the visit to each webpage on the website;
  • the duration of the visit to each webpage on the website;
  • the number of webpages visited on the website during each website visit;
  • the URL of the webpage from which the individual came to each webpage on the website.

This data mentioned above is collected automatically and without the individuals intervention.



The Company might use Cookies and similar tracking technologies to track the activity on Companys Website and store certain information. Tracking technologies are beacons, tags, and scripts to collect and track information and improve and analyse the Website. The technologies that Company uses may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on the Users Device. You can instruct the browser to refuse all Cookies or to indicate when Cookie is being sent. However, if the User does not accept Cookies, the User may not be able to use some parts of the Website.
  • Flash Cookies. Certain features of the Website may use locally stored objects (or Flash Cookies) to collect and store information about the Users preferences or activity on the Website. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.
  • Web Beacon. Certain sections of the Website and Companys emails may contain small electronic files known as Web Beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Company, for example, to count guests who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be Persistent or Session Cookies. Persistent Cookies remain on the Users personal Devices when the User goes offline, while Session Cookies are deleted as soon as the User closes the web browser.

The Company may use both Session and Persistent Cookies for the following purposes:

Necessary/Essential Cookies

Type: Session Cookies

Administered by the Company

Purpose: These Cookies may be essential for providing the User with services available through the Website and enabling the User to use some of its features. They can help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that the User has asked for may be inaccessible.

Cookies Policy/Notice Acceptance Cookies

Type: Persistent Cookies

Administered by the Company

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by the Company

Purpose: These Cookies allow Company to remember the choices the User makes when using the Website, such as remembering the Users login details or language preference. The purpose of these Cookies is to provide the User with a more personal experience and to avoid the User having to re-enter preferences every time the User uses the Website.

Advertising Cookies

Administered by the Company

Purpose: Those cookies can be turned on and off by the Website to deliver our potential customers the best advertising experience. They do not contain personal information and are based on the Users actions over the Website.

Google Analytics

Personal data and information obtained by way of such cookies concern the use that Users make of the Website and will be transmitted from the Users browser to Google Inc., with registered office at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States of America, and stored on the companys servers. Googles norms on privacy, which we kindly invite you to read, are available at the following URL:

The information on personal data concerning Google Analytics services is available at the following URL:

Browsing Data

Computer systems and procedures responsible for the correct functioning of the Website automatically acquire, whilst operating, some Personal data concerning your browsing history. For instance, within this category, Company may find:

  • IP addresses;
  • Number of accesses to the Website;
  • Visited pages;
  • Date and time of access;
  • Browser type;
  • Adopted operating system.

Data voluntarily provided by you

Data freely and optionally provided by Users via email to one of the email addresses indicated on the Website or in this Information may be acquired for purposes communicated to Users from time to time. Besides email addresses required to answer Users, additional Personal data included within the same communication received by Company may be processed. Personal data collected will be retained and processed solely to preserve them and send correspondence for no further purpose.



Company may use Personal Data for the following purposes:

To provide and maintain the Website, including monitoring the usage of the Website.

To manage the Users requests: To attend to and manage the Users requests to Company.

For other purposes: Company may use the Users information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Companys promotional campaigns, and evaluating and improving the Website, products, and services, marketing, and the Users experience.

Company may share the Users Personal Data in the following situations:

  • With service providers: Company has the right to share the Users Personal Data with service providers to monitor and analyse the use of the Website and to contact the User.
  • With Affiliates: Company has the right to share the Users Personal Data with Companys affiliates, in which case Company will require those affiliates to honour this Privacy Policy. Affiliates include Companys parent Olaisen Holding AS and any other subsidiaries, joint venture partners or other companies that Company controls or that are under common control with Company.
  • With business partners: Company has the right to share the Users Personal Data with the company that has contracted a survey by Company of their tenants, users, customers, business relationships, employees or others.
  • With the Users Consent: Company has the right to disclose the Users personal information for any other purpose with the Users consent.



The Company will retain the Users Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.

The Company will retain and use the Users Personal Data to the extent necessary to comply with Companys legal obligations (for example, if we are required to retain the Users Personal Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this Personal Data is used to strengthen the security or improve the functionality of the Website.



The Users information, including Personal Data, processing by the Companys operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to and maintained on computers outside the Users state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of the Users jurisdiction.

The Users consent to this Privacy Policy, followed by submission of such information, represents the Users agreement to that transfer.

Company will take all steps reasonably necessary to ensure that the Users Personal Data is treated securely and following this Privacy Policy, and no transfer of the Users Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of the Users Personal Data and other personal information.



Business Transactions

If Company is involved in a merger, acquisition or asset sale, the Users Personal Data may be transferred. The Company will provide notice before the Users Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, Company may be required to disclose the Users Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

Company may disclose the Users Personal Data in the good faith belief that such action is necessary to:

  • Comply with legal obligations.
  • Protect and defend the rights or property of the Company.
  • Prevent or investigate possible wrongdoing in connection with the Website.
  • Protect the personal safety of the User of the Website or the public.
  • Protect against legal liability.



The Companys Website does not address anyone under 18 (eighteen). The Company does not knowingly collect personally identifiable information from anyone under 18 (eighteen). Please contact us if the User is a parent or guardian and is aware that the child has provided the Company with Personal Data.

If Company becomes aware that Company has collected Personal Data from anyone under the age of 18 (eighteen) without verification of parental consent, the Company takes steps to remove that Personal Data from Company's servers or/and any storage used by Company.

If Company needs to rely on consent as a legal basis for processing the Users information and the Users country requires consent from a parent, Company may require the Users parents consent before Company collects and use that information.



The Company takes all reasonable steps to protect information received from the User from accidental or unlawful destruction, loss, alteration, and unauthorised disclosure or access. The Company has put in place appropriate physical, technical and administrative measures to safeguard and secure the Users information, and Company uses privacy-enhancing technologies such as encryption. If you have any questions about the security of your personal information, you can contact us via email:



The Companys Website may contain links to other websites that Company does not operate. If the User clicks on a third-party link, the User will be directed to that third party's website. The Company strongly advises the User to review the Privacy Policy of every site that the User visits.

The Company has no control over and assumes no responsibility for the content, privacy policies or practices of any third-party sites or services.



The Company may update the Policy from time to time. The Company will notify the User and third parties of any changes by posting the new Policy on this page.

The Company has the right to update the Policy. The Company will inform the User and third parties by updating the Last Updateddate at the top of this Policy.

The User and third parties are advised to review this Policy periodically for any changes. This Privacy Policy changes are effective when posted on this page.



The legal basis for processing the Users Personal Data is Art. 6 sec. 1 a) b), f) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals about the processing of personal data and the free movement of such data and repealing Directive 95/46 / MI Laws UE.L.2016.119.1 (GDPR), where the legitimate interest of Company is related to providing the Website for the User.

Personal Data will be processed until an objection to data processing or termination is made, but no longer than 10 (ten) years.

The User has the right to access, correct, delete, or restrict his or her Personal Data or to object to the processing, as well as the right to transfer the Personal Data and the right to complain to the supervisory authority.

In the case of obtaining data and processing them based on Art. 6 sec. a) GDPR the User has the right to withdraw consent at any time, without prejudice to the lawfulness of the processing carried out based on consent to its withdrawal.

In accordance with GDPR, Company is a data controller for the Personal Data collected from all categories of data subjects listed above, with the following exceptions: the Company is a data processor of the User logs, administrative user logs, and some account settings information. In addition, the Company is a data processor for any of the content provided by the User through the Website that transit. Where the Company is a data processor, the Company processes data on its user's behalf under their data processing instructions.



This section provides additional disclosures required by the California Consumer Privacy Act (or CCPA).

Please see Chart Categories of personal information we collect below in this Policy for a list of the personal information the Company has the right to collect about California consumers in the last 12 (twelve) months, along with the Company's business and commercial purposes and categories of third parties with whom this information may be shared. For more details about the personal information the Company collect, including the categories of sources, please see the "Collecting and using Personal Data"

Categories of personal information we collect

Internet or other electronic network activity, such as browsing behaviour and information about your usage and interactions with the Companys Products

Parties with whom the information may be shared

The third parties that provide services to the Company, such as those that assist us with customer support, subscription and order fulfilment, advertising measurement, communications and surveys, data analytics, fraud prevention, cloud storage, bug fix management and logging, and payment processing. The Companys advertisers and marketing partners, such as partners that help determine the popularity of the content, deliver advertising and content targeted to your interests and assist in better understanding the your online activity.

Subject to certain limitations and exceptions, the CCPA provides California Users with the right to request to know more details about the categories and specific pieces of personal information, to delete their personal information, to opt-out of any sales that may be occurring, and to not be discriminated against for exercising these rights.

The Company do not sell the personal information we collect (and will not sell it in the future without providing a right to opt-out). The Company allows our advertising partners to collect certain device identifiers and electronic network activity via the Companys Products to show ads targeted to the Users interests on other platforms. To opt-out, you can adjust your mobile device settings to limit ad tracking via the Website.

California Users may make a rights request by emailing us at The Company will verify your request by asking you to provide information that matches the information the Company has on file about you. You can also designate an authorized agent to exercise these rights on their behalf. Authorized agents should submit requests through the same channels, but the Company will require proof that the person is authorized to act on your behalf and may also still ask you to verify his/her identity with the Company directly.



With regard to their Personal Data, you have the following rights, which you may exercise at any time exercise contacting the Controller via the e-mail address or via the Data Protection officer Ulan Nurbabanov.

For the purposes of reliable identification in the event of the exercise of rights relating to Personal Data, the Controller may request additional information from you and may refuse to act only if the Controller can prove that the individual cannot be reliably identified.

The Controller shall respond to your request to exercise their rights with regard to the Personal Data without undue delay and, at the latest, within one month of receipt of the request.

Right to withdraw consent: if you consented to process your Personal Data, you could withdraw your consent at any time. The consent withdrawal shall not have any adverse consequences for you other than the Controller might no longer be able to provide you service or services that cannot be provided without the Personal Data to which the consent withdrawal relates.

Right of access to personal data: you have the right to obtain confirmation from the Controller as to whether or not Personal Data concerning them are being processed, and if so, you have the right to request access to the Personal Data and certain information about the data processing.

Right to rectification of personal data: have the right to have inaccurate Personal Data concerning you rectified by the Controller.

Right to erasure of personal data (right to be forgotten): you may request the Controller to erase your personal data if at least one of the following grounds applies:

  • the data are no longer necessary for the purposes for which they were collected and processed;
  • you withdraw your consent, and there is no other legal basis for the processing;
  • you object to the data processing, and there are no overriding legitimate grounds for the processing;
  • the data have been unlawfully processed;
  • the data have to be erased for compliance with legal obligations under EU law or the law of the Member State to which the Controller is subject;
  • the data have been collected in relation to the offer of information society services.

Right to restriction of processing: you may request from the Controller to restrict the data processing where at least one of the following grounds applies:

  • you contest the accuracy of the data for a period enabling the controller to verify the accuracy of the data;
  • the processing is unlawful, and the individual opposes the erasure of the data and requests the restriction of your use instead;
  • you no longer need the data for the purposes of the processing, but the individual requires them for the establishment, exercise, and defense of legal claims;
  • you have objected to processing pending the verification of whether the controller's legitimate grounds override yours.

Right to data portability: you have the right to receive your Personal Data, which they have provided to the Controller, in a structured, commonly used and machine-readable format, and have the right to transmit those data to third parties without hindrance from the Controller, where:

  • the processing is based on consent or a contract, and
  • the processing is carried out by automated means.

You have the right to have the Personal Data transmitted directly from one controller to another, where technically feasible.

Right to object to the processing: you have the right to object at any time to the processing of Personal Data which is necessary for the purposes of the legitimate interests pursued by the Controller and/or the third party, including profiling; the Controller shall no longer process Personal Data unless the Controller demonstrates compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the individual or for the establishment, exercise or defense of legal claims.

Where Personal Data are processed for marketing purposes, you have the right to object at any time to the processing of Personal Data concerning them for such marketing, which includes profiling to the extent that it is related to such direct marketing. Where the individual objects to processing for direct marketing purposes, the Personal Data shall no longer be processed.



If you have an unresolved privacy or data use concern that the Company has not addressed satisfactorily, please contact us via



If you have any questions about this Policy, you can contact us:

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